KEEPERsport GmbH Terms & Conditions
1. ABOUT US AND THESE TERMS OF SALE
The website KEEPERsport.net is operated by the company KEEPERsport GmbH, with registered office at Anzengrubergasse 26, 2542 Kottingbrunn, Austria (hereinafter KEEPERsport). These Terms of Sale govern the sale of products and services at this website.
Please read these Terms of Sale carefully before ordering any products from KEEPERsport. You sould understand that by ordering products on this website, you agree to be bound by these Terms of Sale.
Your order represents an offer to conclude a contract of purchase. After you place an order, we will send you an e-mail confirming the receipt of your order and its details (order confirmation). This order confirmation contains information about your purchase, delivery address, method of payment, prices and contact of our customer service. This order confirmation does not constitute acceptance of your offer, but is only to inform you that your order has reached us. A contract of purchase is only concluded when we send the ordered product to you and confirm the shipment to you by a second email (shipping confirmation). If your order has been shipped in more than one shipment (partial delivery), it may happen that you get a separate shipping confirmation for each package. In this case you will get for each consignment a separate contract for the purchase of products specified in the contract. Regardless of your right of withdrawal in accordance with paragraph 3, you can cancel your order before the actual shipment takes place free of charge.
3. RIGHT TO CANCEL THE CONTRACT WITHIN 14 DAYS, EXCLUDED FROM THE RIGHT TO WITHDRAW, OUR OPTIONAL RETURN GUARANTEE AND STATUTORY WARRANTY PERIOD
Right of withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. If your order has been shipped in more than one shipment (partial delivery), the period will expire after 14 days from the day when you acquire the last shipment.
To exercise the right of withdrawal, you must inform us (KEEPERsport GmbH, Anzengrubergasse 26, AT-2542 Kottingbrunn, TEL.: +43 (0) 2252 76646, FAX: +43 (0) 2252 76646 2, E-MAIL: office(at)keepersport.net) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. You shall send back the goods together with the filled reclamation form (attached to each shipment), without undue delay and in any event no later than 7 days from the day on which you communicate your withdrawal from this contract to us.
For additional information or if you have any questions, please contact our customer support.
The process of withdrawal:
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Return costs are at your own expense.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Excluded from Withdrawal:
• Product is printed (personalized)
• Product is used
Statutory warranty period:
Under consumer laws in the European Union (EU), consumers are entitled to a free of charge repair or replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contract of sale. For goods purchased in EU, these rights expire two years from delivery of the goods. In the case of used goods, the warranty period is shorter than two years, and also depends on the correct use of the product.
IMPORTANT: The right to withdraw from the purchase or guarantee cannot be enforced for abrasion of the latex palm of goalkeeper gloves. Latex is a natural product and is subject to natural abrasion.
All prices are in EUR (€) and include VAT (Value Added Tax).
Despite our enormous efforts to ensure accurate prices, it may happen that some prices are incorrect. In this case, KEEPERsport will inform the buyer before shipping the goods and offer him the option to proceed the order with the correct price or to withdraw the order.
5. PAYMENT OPTIONS AND OWNERSHIP OF GOODS
You can choose between following payment options.
All delivered goods remain until full payment property of the company KEEPERsport.
Unless otherwise agreed, your order will normally leave our warehouse in Austria to the address specified in the order on the working day after you place your order or earlier. To check the current availability of an item simply select the size you are looking to buy. An extra line will pop up, displaying the approximate delivery time. In case of changes in delivery time or re-ordered items become unavailable you will be notified from our customer service by phone or e-mail.
KEEPERsport may charge you more for for bulky orders or orders containing large items. KEEPERsport will always reach out to the respective customer and will not do so unless the customer agrees to this. Find out more about shipping here.
Any customs or import duties may be applied once the package reaches its country of destination. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country.
8. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Austria under exclusion of the UN Convention on the International Sale of Goods (CISG). Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the court in the 1st district in Vienna.
9. AMENDING THE TERMS OF SALE
KEEPERsport reserve the right to add to, amend, change or remove any part of these Terms of Sale at any time. KEEPERsport may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.
10. INTELLECTUAL PROPERTY
The content is owned and copyrighted by KEEPERsport. Except as expressly permitted herein, you may not copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, the content or any part of this website without the prior written (non-electronic) consent of KEEPERsport. You also may not "mirror" any content contained in this website without express written consent from KEEPERsport. Permission is granted to display, copy, distribute and download the content for personal, non-commercial use only, provided you don't modify or alter the content and you retain any and all copyright and other proprietary notices contained in the content. This permission terminates automatically if you breach any of these Terms. Any unauthorized use of content and the website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. All rights not expressly granted to you under these Terms are reserved.
The trademarks, logos and service marks displayed on this website are the property of KEEPERsport or other third parties. You are not permitted to use trademarks, logos and service marks found on this website without the prior written consent of the trademark owner.
11. MINIMUM AGE
We do not offer products for sale to persons under the age of 18 years. Products for children can be purchased only by adults. Customers under the age of 18 years can use this site only in the presence of parents or guardians. With the purchase of any service or product on this site, you confirm that you are an adult or over 18 years old.
12. COMPANY INFORMATION
KEEPERsport.net is the trade name for KEEPERsport GmbH.
2542 Kottingbrunn, Anzengrubergasse 26, Austria, Europe
The company registered in Austria
Registration court: District Court Wiener Neustadt
Registration number: FN 281525h
VAT identification number: ATU 62801445